- Councillor's Corner
The City of Ottawa’s By-Law and Regulatory Services Branch addresses issues that are not criminal but that represent the day-to-day rules that we live by as members of our community. If you have a problem with a neighbour that relates to a city by-law and that you cannot solve by talking to that neighbour, you can report the violation to By-Law and Regulatory Services and someone will investigate your complaint.
Call 3-1-1 to report by-law violations.
Here are some examples of by-laws in place in the City of Ottawa and some of the issues that they address:
It is important for neighbours to respect each other's rights and privacy, but there are times when boundaries are crossed. By-law violations in a neighbourhood include noise outside of appropriate hours (between 11:00 p.m. and 7:00 a.m.), the improper care or control of animals, inadequate yard maintenance and more. If you feel that a by-law violation has been committed, you can report it by calling 3-1-1 and a By-Law Officer will investigate.
If you report a by-law violation, a warning may be issued the first time, but continued violations may result in fines or court proceedings. Your name, address and telephone number will be kept confidential unless the matter goes to court. If that is the case, it may be necessary for you, as the person who made the complaint and witnessed the problem, to appear as a witness.